What makes a good Counsellor/Therapist?

This question crossed my mind while discussing some issues with a dear brother last night. I think most would agree with the following attributes: 1. A good Counsellor must be approachable and gentle in the way they deal with others, or else people would flee from them, as Allah said: {وَلَوۡ كُنتَ فَظًّا غَلِیظَ ٱلۡقَلۡبِ لَٱنفَضُّوا۟ مِنۡ حَوۡلِكَ} “Had you been cruel or hard-hearted, they would have certainly abandoned you.” [Surah Âl-`Imrân: 159] 2. Another important quality is trust and confidentiality; because people will open up to you about sensitive and personal information, so it would be a great crime for you to betray their trust and disclose their secrets without consent. Secrets are a trust as the Prophet ﷺ said: ((إِذَا حَدَّثَ الرَّجُلُ الْحَدِيثَ ثُمَّ الْتَفَتَ فَهِيَ أَمَانَةٌ)) “If a man tells someone something then looks around, it is a trust.” [Reported by Tirmithi (1959) from the hadeeth of Jabir ibn 'Abdillah; classed as 'Hasan' by Sheikh Albaani in Saheeh At-Tirmidhi] Ibn Raslaan explained: لأَنَّ اِلْتِفَاتَهُ إِعْلامٌ لِمَنْ يُحَدِّثُهُ أَنَّهُ يَخَافُ أَنْ يَسْمَعَ حَدِيثَهُ أَحَدٌ وَأَنَّهُ قَدْ خَصَّهُ سِرَّهُ , فَكَانَ الالْتِفَاتُ قَائِمًا مَقَامَ اُكْتُمْ هَذَا عَنِّي أَيْ خُذْهُ عَنِّي وَاكْتُمْهُ وَهُوَ عِنْدَك أَمَانَةٌ. “Because his looking around is a sign to the one who he is speaking to that he is afraid that someone may overhear him, and that he has chosen him to share his secret with. So his looking around stands in the place of his saying, ‘Listen to this and keep quiet about it because it is a trust.” [Tuhfatul Ahwadhi] And we all know that betraying trusts is a among the signs of a hypocrite. 3. A good Counsellor must be able to take in, process and fully understand people's problems before determining the right course of action. 4. They must be compassionate and make others feel assured that they are dealing with someone who cares about their problems, but at the same time a good Counsellor does not let emotions and social trends get the better of them. 5. They should have a good level of Firaasah (intuition) to help them build an accurate picture of the person they are dealing with 6. Patience is also important; because finding the right solution may require a number of sessions. 7. A good Counsellor must be have a positive outlook in order to comfort and instil hope in others 8. They must be knowledgeable enough to be able to address the people's problems and provide practical solutions within the framework of the Qur'an and Sunnah, based on the understanding of the Salaf 9. They must remind others of Allah and help strengthen their spiritual connection with Him, as everything is under Allah's command. They must remind themselves and others that relief is in the Hands of Allah and that they are merely a Sabab (means) 10. A good Counsellor is one who wishes well for his fellow Muslims as the Prophet ﷺ said: ((لا يؤمن أحدكم حتى يحب لأخيه ما يحب لنفسه)) “None of you shall become a true believer until he wishes for his brother what he wishes for himself” They are driven by evidences such as: {وَتَعَاوَنُوا۟ عَلَى ٱلۡبِرِّ وَٱلتَّقۡوَىٰ} “Cooperate with one another in goodness and righteousness.” [Surah Al-Mâ'idah: 2] { وَٱلۡمُؤۡمِنُونَ وَٱلۡمُؤۡمِنَـٰتُ بَعۡضُهُمۡ أَوۡلِیَاۤءُ بَعۡضࣲ} “The believers, men and women, are Auliya' (helpers, supporters, friends, protectors) of one another.” [Surah At-Tawbah: 71] ((مَنْ نَفَّسَ عَنْ مُؤْمِنٍ كُرْبَةً مِنْ كُرَبِ اَلدُّنْيَا, نَفَّسَ اَللَّهُ عَنْهُ كُرْبَةً مِنْ كُرَبِ يَوْمِ اَلْقِيَامَةِ...وَاَللَّهُ فِي عَوْنِ اَلْعَبْدِ مَا كَانَ اَلْعَبْدُ فِي عَوْنِ أَخِيهِ)) “If anyone relieves a Muslim believer from one of the hardships of this worldly life, Allah will relieve him of one of the hardships of the Day of Resurrection...Allah helps His slave as long as he helps his brother.” [Reported by Muslim on the authority of Abu Hurairah radhiyallahu 'anhu]